No sign of my order being dispatched.

Item: Makro
Rating: 2
Author: jasonelrick J

I bought a chest freezer online on Saturday morning. Tomorrow will be 5 working days. No sign of my freezer being dispatched.

I have R2000 of meat arriving on Saturday and no where to store it. If delays were going to be more than a week I would have bought elsewhere.

Helpful (0)

Replies (2)

Makro's replyOfficial

01 Dec 2017, 16:51

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Zanele Zwane

Makro's reply01 Dec 2017, 16:51

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Zanele Zwane

Makro's replyOfficial

08 Dec 2017, 12:19

Thank you for your patience thus far. We understand that you have received communication from our Customer Care centre regarding this issue.

We hope the above is in order.

Regards
Zanele Zwane

Makro's reply08 Dec 2017, 12:19

Official

Thank you for your patience thus far. We understand that you have received communication from our Customer Care centre regarding this issue.

We hope the above is in order.

Regards
Zanele Zwane