FW
Frikkie W
1 reviews | Active since Nov 2018
22 Feb 2019, 08:54
No service or support
Placed an order online and no joy, two weeks later and nobody at Makro can give me any info regarding the problem or delivery date. PEOPLE THINK TWICE BEFORE BUYING FROM THEM ONLINE, THEY TAKE YOUR MONEY AND DO NOT DELIVER.
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Replies (1)
Makro's replyOfficial
22 Feb 2019, 10:28Good day Frikkie
Thank you for bringing this matter to our attention.
I'm sorry you had to experience this type of service from us. I can assure you that this is certainly not what we want happening to any of our customers when returning a product that is no longer working the way it’s supposed to.
We will have this matter addressed with the relevant parties at the store to ensure that we get to a resolution for you.
I will be in contact with you, as soon as we have feedback.
Regards,
Tebogo koitsioe
Thank you for bringing this matter to our attention.
I'm sorry you had to experience this type of service from us. I can assure you that this is certainly not what we want happening to any of our customers when returning a product that is no longer working the way it’s supposed to.
We will have this matter addressed with the relevant parties at the store to ensure that we get to a resolution for you.
I will be in contact with you, as soon as we have feedback.
Regards,
Tebogo koitsioe
Makro's reply22 Feb 2019, 10:28
Official
Good day Frikkie
Thank you for bringing this matter to our attention.
I'm sorry you had to experience this type of service from us. I can assure you that this is certainly not what we want happening to any of our customers when returning a product that is no longer working the way it’s supposed to.
We will have this matter addressed with the relevant parties at the store to ensure that we get to a resolution for you.
I will be in contact with you, as soon as we have feedback.
Regards,
Tebogo koitsioe
Thank you for bringing this matter to our attention.
I'm sorry you had to experience this type of service from us. I can assure you that this is certainly not what we want happening to any of our customers when returning a product that is no longer working the way it’s supposed to.
We will have this matter addressed with the relevant parties at the store to ensure that we get to a resolution for you.
I will be in contact with you, as soon as we have feedback.
Regards,
Tebogo koitsioe