No service from Makro Wonderboom

Item: Makro
Rating: 1
Author: Pieter M

There is no service from Makro Wonderboom. They don't have stock and when someone eventually help they want you to pay in full and you are informed that the item will be at the store on Monday 2020/11/09 Since Monday they didn't try to call me to update me about this. I've tried to get hold of the manager or someone at the store (Over the phone) to give me feedback regarding my item. They don't even answer the phone. I can't drive there every day. Please I want my money back and the deal cancelled.

Helpful (0)

Replies (1)

Makro's replyOfficial

12 Nov 2020, 17:18

Good day Pieter,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply12 Nov 2020, 17:18

Official