1 reviews | Active since Mar 2015
No service for an hour and bad attitude
I went to Makro Wonderboom early on Sunday morning to purchase 2 Asus 7'Phone pads. After viewing the product myself and no sales consultant in site, I walked over to the pay point to pay my account. After 5 minutes of standing at the pay point, the teller said sorry - she didn't see me. Went back to the tablets area and still no service. I eventually asked to see the Floor manager and was approached by Joezy, a sales consultant with a attitude. I told him that I wanted 2 units, R4000 but before I purchase, the rear camera specs did not match that of the device and specs on sticker. I asked him to check the specs for me, maybe on the box. He clearly stated no specs on the box... he was really not interested. I asked him if I purchase both, does the store do sim card activation. His reply.... Jaaaaa, we can do that. I walked out and went to Kolenade and walked out 40 minutes later with 2 tablets, pouches, screen protectors and extra memory 40 minutes later and botg Rica. I used to feel like a valued Makro client, at least once a month. Not today, worst experience ever from a retail store. The Floor Manager Joe, was unavailable I heard afterwards from a reputable source.
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
