NO SERVICE DELIVERY

POOR, rather NO AFTER SALES SERVICE! On the 23rd of May, I paid for and purchased a chest freezer, as this is an essential item and requiring delivery either way, as I do not have a vehicle to accommodate the size. I have repeatedly called their client service center, with 'holding' periods of up to 40 minutes. Every time they go check up to give me a non helpful reply , but more often than not I get cut off. I have send no less than four emails, to which I received automated responses two days later, that they'll get back to min two working days - generally related to five days later. Of the four mails I only received one phone call in response saying they are attending to the 'hiccup' and I should receive delivery soonest - that was a week ago! I am infuriated at their lack of job interest. Where are the days service was just that, efficient service! Sounds like they sitting chewing bubblegum instead of having their employer's interest at heart and actually work for their money. Company's are folding due to the COVID epidemic. One would say the staff should be ever so more vigilant , eager to do business. But seems they care less as long as their salaries are banked. I am tired of pleading and begging, and still I wait A MONTH LATER!