No Service

The first time I reported my faulty Fridge the was bought form Makro and on extended warrantee was the 8th December 2025. The technicians came to my house twice and was told on the 31st December 2025 parts needs to be ordered. To date i have followed up with Makro every 2nd day to find an update on this and every time i am told the case as been escalated and they will call me back with an update. Today 26 Jan 2026 there is still no word from Makro except that the problem has been escalated to the relevant department and some form that department should contact me with an update. Sorry for the inconvenience. There is absolutely no care form Makro towards their customers.