1 reviews | Active since Jan 2017

26 Jan 2017, 06:11

No service

<p>Bought a dishwasher, wanted to return after 15 days as it leaking water. The lady says returns are after 14 days only but they will repair. Been waiting for a week for a technician. Phone again during the week, guy said everyone busy I should phone back. I asked someone phone me back, I'm still waiting. I disgusted that the machine can not be returned as it is brand new, why is it leaking and the lack of service from Makro. </p>

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Replies (2)
Makro
Makro's reply27 Jan 2017, 08:11
Official

Thank you for your enquiry and apologies for the late response we had a problem with our emails but we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply02 Feb 2017, 09:08
Official

Thank you for your enquiry and apologies for the late response we had a problem with our emails. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya