GP
Genevieve P
1 reviews | Active since Feb 2024
08 Oct 2024, 09:19
No returns allowed
We bought an office chair from Makro, which broke while sitting on it. Makro says the damage is man made and refuses to refund. Unfortunately we also bought an inverter from Makro. The inverter stopped working and we sent it in. They sent it back to us broken and damaged, still not working. Makro is a horrible store to buy from. STAY AWAY
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Replies (3)GP
Genevieve P's updateReviewer Update
18 Oct 2024, 11:02It has been a week after submitting some information and there has been no contact from Makro. Absolutely disgusting service
GP
Genevieve P's update18 Oct 2024, 11:02
Reviewer Update
It has been a week after submitting some information and there has been no contact from Makro. Absolutely disgusting service
GP
Genevieve P's updateReviewer Update
19 Oct 2024, 10:47The staff at Makro have absolutely no interest in customer service. Once they have your money it's over. We have now lost R10 000 due to broken products. Makro can't seem to keep record of calls logged with customer complaints/service. Most unhelpful people, and *******
GP
Genevieve P's update19 Oct 2024, 10:47
Reviewer Update
The staff at Makro have absolutely no interest in customer service. Once they have your money it's over. We have now lost R10 000 due to broken products. Makro can't seem to keep record of calls logged with customer complaints/service. Most unhelpful people, and *******
GP
Genevieve P's updateReviewer Update
19 Oct 2024, 10:58The Inverter was returned for repair a few weeks after purchase. It was returned to us still not functioning, and it was damaged in the process. What about the office chair that broke while sitting on it? How is this not being refunded????
GP
Genevieve P's update19 Oct 2024, 10:58
Reviewer Update
The Inverter was returned for repair a few weeks after purchase. It was returned to us still not functioning, and it was damaged in the process. What about the office chair that broke while sitting on it? How is this not being refunded????