1 reviews | Active since Jun 2017

28 Nov 2017, 08:58

No Response to False Advertising

I am still awaiting a response to a complaint i laid on Friday! Not just a generic copy and paste response and no contact anyway, so clearly Makro thinks that by just giving a generic response people will just move on?! This is disgusting service! should i not get a response today i will be reporting Makro for false advertising! I have given time for a response and i have received none, how many other people have been ****med in the last few days, quite number based on here! Totally unacceptable!

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Replies (3)
's update01 Dec 2017, 08:40
Reviewer Update
Due to total lack of respect for your customers and your couldn't care less attitude i have now reported you for false advertising! PR101 Makro, you should really learn it.
Makro
Makro's reply01 Dec 2017, 14:45
Official

Thank you for alerting us on your complaint. Kindly be advised that we are still in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Zanele Zwane

Makro
Makro's reply04 Dec 2017, 12:36
Official

Thank you for your patience thus far. We understand that you have communicated with the Merchandise manager from our Head Office regarding this issue as per feedback received on the 1st of December 2017.

We hope the above is in order.


Regards
Zanele Zwane