SM
Sadiyya M
1 reviews | Active since May 2010
30 Nov 2016, 23:23
No response to e-mail query
<p>I attempted to do my Black Friday weekend shopping online. After several issues, I sent an e-mail to the "contact us" address. Sadly, 3 days later I have had no response.</p>
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Replies (2)
Makro's replyOfficial
07 Dec 2016, 07:45We refer to your complaint.
We currently investigation your complaint, however we have investigated and find no trace of your initial request. Could you please forward us the copy of the email send, and will ask our technician to check on both interface if they can be able to pick when you log on and all activities that happened.
Email:***
On receipt of the above, the matter will receive our urgent attention.
Regards
Mmule Moropa
Best regards,
Makro's reply07 Dec 2016, 07:45
Official
We refer to your complaint.
We currently investigation your complaint, however we have investigated and find no trace of your initial request. Could you please forward us the copy of the email send, and will ask our technician to check on both interface if they can be able to pick when you log on and all activities that happened.
Email:***
On receipt of the above, the matter will receive our urgent attention.
Regards
Mmule Moropa
Best regards,
SM
Sadiyya M's updateReviewer Update
13 Dec 2016, 21:35I have e-mailed the customer care e-mail adress twice now and have still had no feedback. Can someone please assist me
SM
Sadiyya M's update13 Dec 2016, 21:35
Reviewer Update
I have e-mailed the customer care e-mail adress twice now and have still had no feedback. Can someone please assist me