No response or service - take money but no goods delivered.

Item: Makro
Rating: 1
Author: Lynde J

I have already put this on before but all you get is an email to say they are looking into the matter and that way it is seen as handled. I have been cut off to many times when trying to get to speak to someone and emails don't get answered. Makro has left me no option but to go to the police and consumer board.

Helpful (0)

Replies (1)

Makro's replyOfficial

07 May 2020, 12:55

Good day Lynde,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply07 May 2020, 12:55

Official