CM
Charlie M
1 reviews | Active since Aug 2019
20 Aug 2019, 10:32
No response no Quotation
I requested a quotation from Makro Crownmine and Godette Van Buuren responded but however the company address was wrong and I asked that to be changed and the quotation sent back to me with the correct address. It's been two weeks now with no quotation and I have emailed Godette Van Buuren and Willie Mothibe at least 3 times no response till today. They can't follow simple instructions. Losing hope with Makro now
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Replies (2)
Makro's replyOfficial
20 Aug 2019, 11:08Good day Charlie,
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will make the requested amendments and contact our store to urgently send a quotation to you.
We will revert feedback with in 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will make the requested amendments and contact our store to urgently send a quotation to you.
We will revert feedback with in 48 hours.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply20 Aug 2019, 11:08
Official
Good day Charlie,
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will make the requested amendments and contact our store to urgently send a quotation to you.
We will revert feedback with in 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention and for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard. We will make the requested amendments and contact our store to urgently send a quotation to you.
We will revert feedback with in 48 hours.
Kind Regards,
Makro Hellopeter Team
Best regards,
CM
Charlie M's updateReviewer Update
22 Aug 2019, 08:57I'm still waiting for my quotation even today i have not received it . The level of disrespect you guys have for customers as if you guys are doing me a favor. I will take my business elsewhere if i do not get it today COB.
CM
Charlie M's update22 Aug 2019, 08:57
Reviewer Update
I'm still waiting for my quotation even today i have not received it . The level of disrespect you guys have for customers as if you guys are doing me a favor. I will take my business elsewhere if i do not get it today COB.