No responce from Makro for 5 days

Item: Makro
Rating: 1
Author: Ina-Lize van Heerden

I made an online order, my order show on Makro's online website since Friday, 1 Desember as Order Packed and Ready for Collection/Delivery but still nothing more. I tried to contact the via the phone (***) email ********** and ********** and I even fill in the online form, but still no delivery and no responce from MAKRO This is totally unexceptable in my world!!!! Can someone at Makro at least have the decency to contact me and let me know what is going on

Helpful (0)

Replies (2)

Makro's replyOfficial

11 Dec 2017, 11:17

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Makro's reply11 Dec 2017, 11:17

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

IvH

Ina-Lize van Heerden's updateReviewer Update

11 Dec 2017, 11:23

I already spent 3 hours this morning with MAKRO AND STILL NO ANSWER To WHERE MY PARCEL ARE. According to Makro its Dawn Wings fault, according to Dawn Wing its Makro's fault!!! I just want my order delivered ASAP

IvH

Ina-Lize van Heerden's update11 Dec 2017, 11:23

Reviewer Update