mM
muhammed M

1 reviews | Active since Jul 2012

03 Jun 2016, 06:14

no responce from makro

<p>Makro still no reply from there complaints department its now over a week</p> <p>I bought a freezer from Makro crown mines about 2 years ago,the freezer works perfectly well.the problem i am having is that yesterday for the first time i needed to lock the frezer only to find out that the lock does not work.one of the reasons when i bought the freezer is that the freezer had a lock. </p>

0
Replies (1)
Makro
Makro's reply14 Jun 2016, 11:05
Official

Please do accept our sincere apologies for the delay in responding to your complaint.

I believe the Crownmines store has been in contact with you , all products sold by Makro are guaranteed by the supplier - therefore if the supplier guarantee has expired there will be a charge .

Should you require the freezer to fixed, there will be a cost the repair.

Please advise it you would like to proceed with the repair and you will be quoted accordingly.

Regards

Mmule Moropa