SVRVO
Suzette Van Rheede Van Oudtshoorn
1 reviews | Active since Jan 2022
15 Feb 2024, 15:40
No resolution- Next steps
I have yet to hear back from Makro with answers to even one of my questions, not to mention finding a resolution to the missing R20 000. I will now be taking this to the Consumer Protection Commission as per the Consumer Protection Act.
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Replies (1)
Makro's replyOfficial
16 Feb 2024, 13:03Good day Suzette,
Thank you for your review on our Hellopeter platform
Please be advised that we have received the HelloPeter complaint in relation to your RCS credit card, and we apologize for the inconvenience caused.
Please contact the RCS service desk to inquire about this matter; our online shopping department has no capacity to access customer credit profiles.
Kindly note that for your account queries, you can contact the Makro Credit division at the below address:
Call: ***, ***, or
Email: ***; ***
We trust that the above is in order and would like to sincerely apologize for any inconvenience that this may have caused.
Kind regards,Makro Hello Peter Team
Thank you for your review on our Hellopeter platform
Please be advised that we have received the HelloPeter complaint in relation to your RCS credit card, and we apologize for the inconvenience caused.
Please contact the RCS service desk to inquire about this matter; our online shopping department has no capacity to access customer credit profiles.
Kindly note that for your account queries, you can contact the Makro Credit division at the below address:
Call: ***, ***, or
Email: ***; ***
We trust that the above is in order and would like to sincerely apologize for any inconvenience that this may have caused.
Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply16 Feb 2024, 13:03
Official
Good day Suzette,
Thank you for your review on our Hellopeter platform
Please be advised that we have received the HelloPeter complaint in relation to your RCS credit card, and we apologize for the inconvenience caused.
Please contact the RCS service desk to inquire about this matter; our online shopping department has no capacity to access customer credit profiles.
Kindly note that for your account queries, you can contact the Makro Credit division at the below address:
Call: ***, ***, or
Email: ***; ***
We trust that the above is in order and would like to sincerely apologize for any inconvenience that this may have caused.
Kind regards,Makro Hello Peter Team
Thank you for your review on our Hellopeter platform
Please be advised that we have received the HelloPeter complaint in relation to your RCS credit card, and we apologize for the inconvenience caused.
Please contact the RCS service desk to inquire about this matter; our online shopping department has no capacity to access customer credit profiles.
Kindly note that for your account queries, you can contact the Makro Credit division at the below address:
Call: ***, ***, or
Email: ***; ***
We trust that the above is in order and would like to sincerely apologize for any inconvenience that this may have caused.
Kind regards,Makro Hello Peter Team
Best regards,