No reply from game and makro RCS card

Item: Makro
Rating: 1
Author: kevin B

<p>I have requested to decrease my credit limit with the available amount available, they have requested a copy of my Id as well as a letter, this was last week still no response, the provided me with a reference number ad246839</p>

Helpful (0)

Replies (2)

Makro's replyOfficial

11 Jul 2017, 15:56

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's reply11 Jul 2017, 15:56

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's replyOfficial

17 Jul 2017, 16:27

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Makro's reply17 Jul 2017, 16:27

Official

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya