1 reviews | Active since Dec 2015
No repairs done on warranty repair???
Paid R10 000 for Sony suround sound took out extended. Warranty of 2 years on 20/01/2013 on 14/11/2015 system cuts out and goes into protection mode took it back to makro for repairs received it back by 14/12/2015 notting done to unit as it has the same issue now I need to take it back once again to the *********** makro to try again they are just playing for time as my warranty expire on the 20/01/2016 this is very poor business for this branch please do not support them I'll be taking this **** back tomorrow and find out what stupid story they will come up with to make me believe that they are attending to my problem makro is only interested in taking your money and no customer service just pay pay pay....
Thank you for taking the time to communicate to us why our service/product did not meet your expectations.
We have every desire to address your concern and also to provide the best solution available as soon as possible.
The Store's and supplier attempts to get hold of you on the cell number that is on Hellopeter were futile, we were hoping to speak to you directly in order to arrive at an amicable solution.
Kindly contact the store on *** ask to speak to our Customer interaction Centre Supervisor ( Mary Ntatamala )
Regards
Mmule Moropa
Thank you for taking the time to communicate to us why our service/product did not meet your expectations.
We have every desire to address your concern and also to provide the best solution available as soon as possible.
The Store's and supplier attempts to get hold of you on the cell number that is on Hellopeter were futile, we were hoping to speak to you directly in order to arrive at an amicable solution.
Kindly contact the store on *** ask to speak to our Customer interaction Centre Supervisor ( Mary Ntatamala )
Regards
Mmule Moropa