NO REFUND ON TOM TOM product!

HI there, this complaint is not directly aimed at Makro but the product was bought at Makro so that's why Makro was mentioned. It was 31/01/2015 when my husband and I bought a TOM TOM from Makro. A promotion was going on that time and the person who we bought the TOM TOM from said that if we go on the website [URL Removed] after we have bought the TOM TOM we would be refunded 600 Rand. We paid R2999 for the TOM TOM. It's been more than 2 months and no refund. I did go on the website to claim back my refund and still to this day no REFUND. I think that's a bit unfair after spending such a lot on money on buying the TOM TOM