BJ
Bonolo J
1 reviews | Active since Sept 2020
29 Jan 2025, 12:02
No refund NO RETURN
Few of my items were canceled on the 7th of January "due to stock"even today,still waiting for a refund...makro app is back u can't do anything about this I also locked a return for ream white papers,I was told I have to pay the courier to fetch them from me,still no one has contacted me regarding this,next thing their 14 days will be over and they will come up with an excuse,I tried Facebook in them they ignore my messages,DONT BUY FROM THEM ONLINE
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Replies (1)
Makro's replyOfficial
12 Feb 2025, 11:13Hi Bonolo,
We appreciate your candid feedback on our Hellopeter platform, and we would like to express our regret for the inconvenience caused and the time it took for us to respond.
Your dissatisfaction and frustration are significant to us, and we are saddened to learn about the challenges you encountered.
Please be assured that we value your opinion.
Kindly confirm if you have received a full refund. Your satisfaction is crucial to us.
Sincerely,
Kind Regards,
The Hellopeter team
MakroSA
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
We appreciate your candid feedback on our Hellopeter platform, and we would like to express our regret for the inconvenience caused and the time it took for us to respond.
Your dissatisfaction and frustration are significant to us, and we are saddened to learn about the challenges you encountered.
Please be assured that we value your opinion.
Kindly confirm if you have received a full refund. Your satisfaction is crucial to us.
Sincerely,
Kind Regards,
The Hellopeter team
MakroSA
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
Best regards,
Makro's reply12 Feb 2025, 11:13
Official
Hi Bonolo,
We appreciate your candid feedback on our Hellopeter platform, and we would like to express our regret for the inconvenience caused and the time it took for us to respond.
Your dissatisfaction and frustration are significant to us, and we are saddened to learn about the challenges you encountered.
Please be assured that we value your opinion.
Kindly confirm if you have received a full refund. Your satisfaction is crucial to us.
Sincerely,
Kind Regards,
The Hellopeter team
MakroSA
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
We appreciate your candid feedback on our Hellopeter platform, and we would like to express our regret for the inconvenience caused and the time it took for us to respond.
Your dissatisfaction and frustration are significant to us, and we are saddened to learn about the challenges you encountered.
Please be assured that we value your opinion.
Kindly confirm if you have received a full refund. Your satisfaction is crucial to us.
Sincerely,
Kind Regards,
The Hellopeter team
MakroSA
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
Best regards,