KL
Kim L
1 reviews | Active since Mar 2026
03 Mar 2026, 13:39
No refund for goods not fulfilled
I placed an order a week ago for collection. Order has not been fulfilled. I have called the call Centre repeatedly to get a refund. My refund is not being processed! I keep just getting new reference numbers!
Helpful (0)
Replies (2)0
Replies (2)KL
Kim L's updateReviewer Update
05 Mar 2026, 11:02This is not helpful at all. You are doing exactly the same as the call centre does. I need meaningful assistance, not sending an email which they ignore as evidenced by previous interactions with your call centre and Carnival. I want the name of the manager in charge and his contact details. Basically at this point, Makro is *****ing money. I am entitled to a full refund, not this inadequate response.
KL
Kim L's update05 Mar 2026, 11:02
Reviewer Update
This is not helpful at all. You are doing exactly the same as the call centre does. I need meaningful assistance, not sending an email which they ignore as evidenced by previous interactions with your call centre and Carnival. I want the name of the manager in charge and his contact details. Basically at this point, Makro is *****ing money. I am entitled to a full refund, not this inadequate response.
KL
Kim L's updateReviewer Update
06 Mar 2026, 06:12Basically, I had to drive out to Makro Carnival to resolve this issue. This issue was easily sorted out by them. Dealing with the call centre was a waste of my time. Case is now closed.
KL
Kim L's update06 Mar 2026, 06:12
Reviewer Update
Basically, I had to drive out to Makro Carnival to resolve this issue. This issue was easily sorted out by them. Dealing with the call centre was a waste of my time. Case is now closed.