JI
Jenny I
1 reviews | Active since Jan 2014
04 Jan 2016, 17:44
No refund
On Monday 28 December I ordered a lawnmower online. The money was taken off my account immediately. The next afternoon I was called to say that the item I ordered was out of stock, and wouldn't be available anymore. I said that was fine, but I needed a lawnmower urgently, so would like the money put back into my account as soon as possible. <br> <br> I have STILL NOT received the refund. This is absolutely disgusting, as it is my money - Makro cancelled my order, and yet I have to wait for my refund. When will this be done????? I definitely will never shop at Makro again.
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Makro's replyOfficial
05 Jan 2016, 12:42Hello Jenny Irving,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Makro's reply05 Jan 2016, 12:42
Official
Hello Jenny Irving,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa