No prices on shelves, salesperson not willing to show actual product to customer (even from previously-opened box)

Went to Makro Germiston to look at tech gifts for the kids, as well as paint and other home improvement stuff on Tuesday, December 21st. First stop was in the tech section, looking for gaming headphones, only to be frustrated by the very un-Makrolike situation of half the products not having prices on them or the shelves. I kept having to pick boxes up, examine them thoroughly, only to find that there were no prices to be seen.

While I was doing this, a salesperson, older white guy with short grey hair was going about neatening the boxes that had been moved... How about instead of moving the deck chairs on the titanic, you make a plan to get PRICES onto the shelves?! But no, he seemed content with unproductive busywork.

Eventually I found a pair of headphones that looked okay by the box, and had to ask him the price. R399. Okay fine, only 2 in stock, and 2 kids to take care of, but I note that the boxes have been previously opened and look a little shoddy, so I ask if I can have a look at the headphones at least? No, we aren't allowed to open the boxes. I point out to him the boxes have clearly been opened many times, so can I please see the headphones (need to know if they still work, if they'll fit, etc...). He ignores my point completely and repeats that we arenʼt allowed to open the boxes... Soooooo, how come those boxes are open then??

It was like talking to a wall, so I left. Didnʼt buy anything. Got my tech gadgets at Game and ComputerMania, and my paint and accessories at Leroy Merlin. Yes, itʼs that easy to lose a couple of grand in revenue because you arenʼt willing to accommodate a man who is standing right in front of you ready to buy something.

And get your price-on-shelves situation sorted out! The salesman clearly isnʼt interested, but customers need to know prices!