No one knows what is happening

Item: Makro
Rating: 2

I placed a order online for collection and when I arrived there all is running around and say it is not there mistake and do not know what to do? <br> When I phoned call centre she say I need to wait 5 working days.? Why do you have online system that does not work? Collect

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Replies (1)

Makro's replyOfficial

24 Dec 2015, 11:02

Hello Correta,

Thank you for taking the time to raise your concerns with us.

Please accept our sincerest apology for any trouble or inconvenience we have caused you.

It takes 2 to 5 days to pick and pack online collection order except exclusive orders.

Please be assured that we tried our level best to provide a satisfactory Customer Service to you and we will always value you as our Customer.

Regards
Mmule Moropa

Makro's reply24 Dec 2015, 11:02

Official