MS
Marius S
1 reviews | Active since May 2019
03 Jan 2025, 10:53
No Markro No
How is it possible for Makro price the following item - Goldair 20 L Tower Air Cooler (White, Air Cooler Model Number GAC-20. with a water capacity of 20 Litres.) - at R13 899 while other retailer price it at R2200 - R2600
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
12 Jan 2025, 12:39Good day Marius Stander,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We have received your complaint and would like to assure you that it will be addressed by the relevant department.
We take pride in providing exceptional service to our customers and do not condone any behavior that falls short of this standard.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Warm regards,
The HelloPeter Team
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We have received your complaint and would like to assure you that it will be addressed by the relevant department.
We take pride in providing exceptional service to our customers and do not condone any behavior that falls short of this standard.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Warm regards,
The HelloPeter Team
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
Best regards,
Makro's reply12 Jan 2025, 12:39
Official
Good day Marius Stander,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We have received your complaint and would like to assure you that it will be addressed by the relevant department.
We take pride in providing exceptional service to our customers and do not condone any behavior that falls short of this standard.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Warm regards,
The HelloPeter Team
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We have received your complaint and would like to assure you that it will be addressed by the relevant department.
We take pride in providing exceptional service to our customers and do not condone any behavior that falls short of this standard.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Warm regards,
The HelloPeter Team
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
Best regards,
MS
Marius S's updateReviewer Update
12 Jan 2025, 18:01Not good enough!!!!
MS
Marius S's update12 Jan 2025, 18:01
Reviewer Update
Not good enough!!!!
Makro's replyOfficial
22 Jan 2025, 15:44Hello Marius,
We want to start by expressing how sorry we are for not getting back to you sooner. It's clear that we've kept you waiting, and for that, we are truly sorry.
Your patience hasn't gone unnoticed; it means a lot to us, and we're grateful for it.
We've made sure to send your query right to the specific seller involved, so you're not left without answers. Right now, we're in the loop, eagerly waiting to hear back from
them to give you the full picture.
Rest assured, Marius, we're on top of this and we'll get back to you the moment we have an update. Our goal is to clear up any confusion and help you move forward.
With heartfelt understanding,
The HelloPeter TeamMakro National Contact CentreMakro SAA Division of MASSMART Holdings LimitedTel: ***WhatsApp: ***
We want to start by expressing how sorry we are for not getting back to you sooner. It's clear that we've kept you waiting, and for that, we are truly sorry.
Your patience hasn't gone unnoticed; it means a lot to us, and we're grateful for it.
We've made sure to send your query right to the specific seller involved, so you're not left without answers. Right now, we're in the loop, eagerly waiting to hear back from
them to give you the full picture.
Rest assured, Marius, we're on top of this and we'll get back to you the moment we have an update. Our goal is to clear up any confusion and help you move forward.
With heartfelt understanding,
The HelloPeter TeamMakro National Contact CentreMakro SAA Division of MASSMART Holdings LimitedTel: ***WhatsApp: ***
Best regards,
Makro's reply22 Jan 2025, 15:44
Official
Hello Marius,
We want to start by expressing how sorry we are for not getting back to you sooner. It's clear that we've kept you waiting, and for that, we are truly sorry.
Your patience hasn't gone unnoticed; it means a lot to us, and we're grateful for it.
We've made sure to send your query right to the specific seller involved, so you're not left without answers. Right now, we're in the loop, eagerly waiting to hear back from
them to give you the full picture.
Rest assured, Marius, we're on top of this and we'll get back to you the moment we have an update. Our goal is to clear up any confusion and help you move forward.
With heartfelt understanding,
The HelloPeter TeamMakro National Contact CentreMakro SAA Division of MASSMART Holdings LimitedTel: ***WhatsApp: ***
We want to start by expressing how sorry we are for not getting back to you sooner. It's clear that we've kept you waiting, and for that, we are truly sorry.
Your patience hasn't gone unnoticed; it means a lot to us, and we're grateful for it.
We've made sure to send your query right to the specific seller involved, so you're not left without answers. Right now, we're in the loop, eagerly waiting to hear back from
them to give you the full picture.
Rest assured, Marius, we're on top of this and we'll get back to you the moment we have an update. Our goal is to clear up any confusion and help you move forward.
With heartfelt understanding,
The HelloPeter TeamMakro National Contact CentreMakro SAA Division of MASSMART Holdings LimitedTel: ***WhatsApp: ***
Best regards,
MS
Marius S's updateReviewer Update
22 Jan 2025, 16:03YOU are the seller?! Are you waiting for feedback from yourself???
This as a astonishing turn of events. As mentioned previously I have referred the matter to the consumer ombudsman.
Thank you.
This as a astonishing turn of events. As mentioned previously I have referred the matter to the consumer ombudsman.
Thank you.
MS
Marius S's update22 Jan 2025, 16:03
Reviewer Update
YOU are the seller?! Are you waiting for feedback from yourself???
This as a astonishing turn of events. As mentioned previously I have referred the matter to the consumer ombudsman.
Thank you.
This as a astonishing turn of events. As mentioned previously I have referred the matter to the consumer ombudsman.
Thank you.
Makro's replyOfficial
26 Jan 2025, 11:28Good day Marius,
Thank you for your continued patience and for reaching out to us with your inquiry. We regret the delay in our response and extend our apologies for any inconvenience this may have caused.
We would like to clarify that the products in question are supp**** by CHSLSTORES, an autonomous third-party vendor, as detailed in the price specifications on our platform.
These products are included in our Marketplace offerings. We are currently in the process of obtaining further information from the aforementioned vendor concerning the pricing issue that you brought to our attention.
Yours faithfully,
The Hellopeter TeamMakro Social Media TeamHello Peter Representativewww.makro.co.zaA Division of MASSMART Holdings Limited
Thank you for your continued patience and for reaching out to us with your inquiry. We regret the delay in our response and extend our apologies for any inconvenience this may have caused.
We would like to clarify that the products in question are supp**** by CHSLSTORES, an autonomous third-party vendor, as detailed in the price specifications on our platform.
These products are included in our Marketplace offerings. We are currently in the process of obtaining further information from the aforementioned vendor concerning the pricing issue that you brought to our attention.
Yours faithfully,
The Hellopeter TeamMakro Social Media TeamHello Peter Representativewww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
Makro's reply26 Jan 2025, 11:28
Official
Good day Marius,
Thank you for your continued patience and for reaching out to us with your inquiry. We regret the delay in our response and extend our apologies for any inconvenience this may have caused.
We would like to clarify that the products in question are supp**** by CHSLSTORES, an autonomous third-party vendor, as detailed in the price specifications on our platform.
These products are included in our Marketplace offerings. We are currently in the process of obtaining further information from the aforementioned vendor concerning the pricing issue that you brought to our attention.
Yours faithfully,
The Hellopeter TeamMakro Social Media TeamHello Peter Representativewww.makro.co.zaA Division of MASSMART Holdings Limited
Thank you for your continued patience and for reaching out to us with your inquiry. We regret the delay in our response and extend our apologies for any inconvenience this may have caused.
We would like to clarify that the products in question are supp**** by CHSLSTORES, an autonomous third-party vendor, as detailed in the price specifications on our platform.
These products are included in our Marketplace offerings. We are currently in the process of obtaining further information from the aforementioned vendor concerning the pricing issue that you brought to our attention.
Yours faithfully,
The Hellopeter TeamMakro Social Media TeamHello Peter Representativewww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,