JB
Jessica B
1 reviews | Active since Oct 2010
07 Nov 2018, 08:35
NO JOY WITH ONLINE PURCHASE
Placed an order online on 30 November, payment made 31 November. Till today no option to collect, customer care line ********** 999 says eft payment option closed, gave me finance number ***- which doesn't work with online payments but only with credit cards and new applications so puts me through to customer care and customer care can't help because they don't work with normal in store cards... I must please call ********** 999 WHY THE HELL DO I NEED TO GO THROUGH THIS TWICE IN A ROW??????
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Replies (2)
Makro's replyOfficial
07 Nov 2018, 10:50Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Zanele Zwane
Regards
Zanele Zwane
Makro's reply07 Nov 2018, 10:50
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Zanele Zwane
Regards
Zanele Zwane
JB
Jessica B's updateReviewer Update
08 Nov 2018, 13:13STILL NOT SORTED. APPARENTLY IT CAN TAKE LONGER THAN 2 DAYS TO ALLOCATE A PAYMENT.... WTH!!!!!
JB
Jessica B's update08 Nov 2018, 13:13
Reviewer Update
STILL NOT SORTED. APPARENTLY IT CAN TAKE LONGER THAN 2 DAYS TO ALLOCATE A PAYMENT.... WTH!!!!!