NO JOY FROM MAKRO. PROVIDED ALL THE INFORMATION REQUESTED.

Written by: Logan G | 09 Nov 2020, 10:28

LG

Logan G

1 reviews | Active since Nov 2020

     09 Nov 2020, 10:28 POOR SERVICE FROM MAKRO Sihle Langa (Makro) Oct 2, 2020, 9:38 GMT+2 Good day Logan,

Thank you for your email. Kindly note that we will need below information, for us to log a service call for you.

Customer Name and Surname: L Gounder Makro Card Number : **********6 Date of purchase: 15 August 2018 Product Name: DEFY FRIDGE Fault: Door rubbers coming of. Noisy intermittently. Icing. Freezer inside door/lid faulty. Model Number: Serial Number : Physical Address: 82 Robin Street Contact Number: ********** Invoice Number: 845 Kind Regards Makro Care Team

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Makro's reply:

09 Nov 2020, 11:53

Good day Logan,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards Makro Hellopeter Team Private Reply

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