No items/ no refund / no assistance

This is now enough, I placed my order, paid in full, received on 08 Nov'22 When I unpacked, I discovered that 3 items were not in the packages. I immediately phoned Makro online, and a male helped me, taking down my order no, later the line died on us, best of all, I was not phoned back, ever. I phoned again the next morning, 9th and my order complaint was escalated. A day later, 10th, I only received an email on my escalation complaint. Today is 12th Nov'22, no lost items, no personal phone calls, no refunds

After this social media message, now Makro will apologize numerous times and I must be nice.

I'm coming to collect my refund money and Diesel money to Cape Gate