No Info Regarding Free DSTV Explora Installation

<p>On Friday I went to Makro Woodmead and was persuaded by the Makro/ DSTV salesperson (Fareed Mohamed) that if we purchase the DSTV Explora 2 we would receive free installation etc.</p> <p>Mr Mohamed was helpful and shared our details witht the relevant team and I received a call from them. They explained the T&Cs, took my personal and address details and promised to send me an sms/email with installation details. </p> <p>I had been advised that installation would most likely be on Monday by Mr Mohamed, however, I have not received an communication since I pd for the Explora. Yesterday I sent an email to Multichoice and they explained to me that no note was added on the system rebarding this pending installation. No need to go into detail, but the lady from Multichoice spent over an hour with me trying to assist.</p> <p> </p> <p>I am not desperate for a free installation. If Makro wants to push sales by making false promises they must stop! I now have to make in inconvinient trip to Woodmead to return the Explora as I will not be held hostage for a week for a simple installation.</p> <p> </p> <p>I am giving Makro an hour to respond to this or I'm returning their device to them because there are other vendors who understand what good customer service is.</p> <p> </p> <p> </p>