LN
Loshini N
1 reviews | Active since Apr 2018
31 Jan 2019, 09:08
No Feedback or Remaining Part.
I ordered a chair from Makro’s online store but when the parcel arrived, It had 2 chair seats and no back rest. I called the call centre on the 29th of December and got a reference number(15856). I then got an email on the 10th of January asking if I received the remaining back rest, which I had not and till date I have not gotten my back rest or any feedback. I will no longer shop on Makro Online as I am VERY Disappointed.
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
31 Jan 2019, 09:37Good day Loshini
Thank you for taking my call
As discussed earlier on I will follow up with relevant department and the store involved.
I will call you soon with feedback
Regards
Otsiele Boikanyo
Thank you for taking my call
As discussed earlier on I will follow up with relevant department and the store involved.
I will call you soon with feedback
Regards
Otsiele Boikanyo
Best regards,
Makro's reply31 Jan 2019, 09:37
Official
Good day Loshini
Thank you for taking my call
As discussed earlier on I will follow up with relevant department and the store involved.
I will call you soon with feedback
Regards
Otsiele Boikanyo
Thank you for taking my call
As discussed earlier on I will follow up with relevant department and the store involved.
I will call you soon with feedback
Regards
Otsiele Boikanyo
Best regards,
LN
Loshini N's updateReviewer Update
07 Feb 2019, 07:34Well Otsiele, you did call me on the 31st but since then you haven't gotten back to me. The Customer Service is beyond uncouth.
LN
Loshini N's update07 Feb 2019, 07:34
Reviewer Update
Well Otsiele, you did call me on the 31st but since then you haven't gotten back to me. The Customer Service is beyond uncouth.
Makro's replyOfficial
07 Feb 2019, 09:44Good day Loshini
Please provide us with your numbers and order number for further assistance.
Kind Regards
Tebogo koitsioe
Please provide us with your numbers and order number for further assistance.
Kind Regards
Tebogo koitsioe
Best regards,
Makro's reply07 Feb 2019, 09:44
Official
Good day Loshini
Please provide us with your numbers and order number for further assistance.
Kind Regards
Tebogo koitsioe
Please provide us with your numbers and order number for further assistance.
Kind Regards
Tebogo koitsioe
Best regards,
LN
Loshini N's updateReviewer Update
30 Jul 2019, 07:46Hi Tebogo,
The chair was collected in April but I still have not gotten refunded.
I need feedback
The chair was collected in April but I still have not gotten refunded.
I need feedback
LN
Loshini N's update30 Jul 2019, 07:46
Reviewer Update
Hi Tebogo,
The chair was collected in April but I still have not gotten refunded.
I need feedback
The chair was collected in April but I still have not gotten refunded.
I need feedback
LN
Loshini N's updateReviewer Update
23 Dec 2019, 10:49I've done this review back in January regarding an item being incorrectly shipped, I have gotten the item picked up but I still have not gotten my refund. Seems like my calls and email have all gone in vain. It's so frustrating!
LN
Loshini N's update23 Dec 2019, 10:49
Reviewer Update
I've done this review back in January regarding an item being incorrectly shipped, I have gotten the item picked up but I still have not gotten my refund. Seems like my calls and email have all gone in vain. It's so frustrating!