1 reviews | Active since Jul 2012
No feedback on refund query for online Sales.
Below is self-explanatory, as yet I have not heard 1 peep from Makro!!!!! ---------------- Official business reply
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible. Regards Zanele Zwane ------------- No feedback on refund query for online Sales. On 17 November I advised that a product I bought on www.makro.co.za was not working when it was delivered. I was told to give the product over to Dawn Wing Couriers. I am still awaiting a response on when I will be refunded. All 3 email queries have gone un-answered! REF: BP: ********** 1 MAK464980
We sincerely apologise for the inconvenience caused.
Thank you for placing an online order with us. We have received a large number of orders over the past week and, due to this, there was a delay in getting refunds and orders processed.
We have processed your refund and should be in your credit card shortly.
Regards
Mbali Makhanya
We sincerely apologise for the inconvenience caused.
Thank you for placing an online order with us. We have received a large number of orders over the past week and, due to this, there was a delay in getting refunds and orders processed.
We have processed your refund and should be in your credit card shortly.
Regards
Mbali Makhanya