No feedback on delayed order

I recently placed an order with Makro Online for a laptop, and I am extremely dissatisfied with the service I have received. My order was confirmed on 5 February 2023, with stock on hand, and delivery was supposed to take 2-5 days. However, it has now been 10 days, and I still have not received my order.

I have made five frustrating calls and received several nonsense feedback emails, but there has been no resolution to the matter. To add insult to injury, every time I check my online Makro account, a similar laptop to the one I ordered miraculously appears in my trolley at a higher price. This seems like a blatant attempt to take advantage of my situation, and it is completely unacceptable.

I find Makro's non-committal attitude towards paying clients to be pathetic, and I will not support this company again. I will continue my social media campaign to bring this to the attention of potential Makro clients and warn them to steer clear of your company.

I expect my order to be resolved as soon as possible, and I expect an apology for the poor service I have received. Makro needs to take responsibility for its mistakes and make sure that this type of situation does not happen again.

In summary, my experience with Makro Online has been nothing short of disappointing, and I would not recommend this company to anyone. The level of service I received was unacceptable, and I will be sure to spread the word about Makro's poor customer service practices.