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Sana P
1 reviews | Active since Jul 2011
25 Mar 2019, 16:41
No feedback no service nothing
I have reported a fault with my freezer 1 month ago. Noone has come to fix it. Apparently its been issued to the relevant department but frankly thats not my problem. What exactly do you think I am doing in all this time that you are taking to fix my freezer? Honestly the amount of problems I have had with this product since purchasing it under a year ago is CRAZY. I would like to return it and get a full refund so I don't have to deal with Makro anymore. I will go purchase a freezer from someone with better AND FASTER customer service and whose products are RELIABLE.
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Sana P's updateReviewer Update
28 Mar 2019, 22:05This is the answer I've been getting since 25 february! So what if your technician called me. Does that mean my freezer has magically been fixed with his telephone call? I'm still sitting with a broken freezer for more than 31 days. Please start the process for my refund. I've had enough of this nonsense.
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Sana P's update28 Mar 2019, 22:05
Reviewer Update
This is the answer I've been getting since 25 february! So what if your technician called me. Does that mean my freezer has magically been fixed with his telephone call? I'm still sitting with a broken freezer for more than 31 days. Please start the process for my refund. I've had enough of this nonsense.