CS
Chantel S
1 reviews | Active since May 2010
06 Dec 2022, 18:49
No feedback no refund
Order has been placed not delivered and after numerous calls and mails to cancel and be refunded it is not actioned ref numer ***. I was promised an email and calls nothing happened
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Replies (2)
Makro's replyOfficial
07 Dec 2022, 11:10Dear Chantel S,
This is not the experience we would have liked you to have and we sincerely apologise for your experience. We would appreciate an opportunity to get in contact with you directly to address your concerns. Please send your details to *** and we'll be in touch.
We look forward to hearing from you.
Sincerely,
Makro Team
Makro's reply07 Dec 2022, 11:10
Official
Dear Chantel S,
This is not the experience we would have liked you to have and we sincerely apologise for your experience. We would appreciate an opportunity to get in contact with you directly to address your concerns. Please send your details to *** and we'll be in touch.
We look forward to hearing from you.
Sincerely,
Makro Team
CS
Chantel S's updateReviewer Update
05 Jan 2023, 21:29Thank you the problem was solved. I appreciate the apology and I am sure Makro takes customers serious.
CS
Chantel S's update05 Jan 2023, 21:29
Reviewer Update
Thank you the problem was solved. I appreciate the apology and I am sure Makro takes customers serious.