No Feedback from 1st Hellopeter Complaint
<p>I have not received any feedback from my first query regarding the Pulse 100 Watt Electric Motorcycle from your Amanzimtoti. I am disgusted at your total disregard for your customers.</p> <p> </p> <p>Please address this asap.</p>
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Makro's replyOfficial
09 Jun 2017, 09:56Good day,
I understand that the store has been in-contact with you and everything was explained to you with regards to the warranty and the tear and wear warranty. Pat Naidoo our returns manager even offered you the battery replacement and you refused that offer.
We apologies that your problem was not resolved to your satisfactory.
Regards
Mbali Makhanya
Best regards,
Makro's reply09 Jun 2017, 09:56
Official
Good day,
I understand that the store has been in-contact with you and everything was explained to you with regards to the warranty and the tear and wear warranty. Pat Naidoo our returns manager even offered you the battery replacement and you refused that offer.
We apologies that your problem was not resolved to your satisfactory.
Regards
Mbali Makhanya
Best regards,
's updateReviewer Update
09 Jun 2017, 12:30Kindly note that Pat Naidoo was insistant that I pay for the battery. There is no indicatation on the till slip that there's a 1 year guarantee period. I am logging a complaint with the National Consumer Commission.
's update09 Jun 2017, 12:30
Reviewer Update
Kindly note that Pat Naidoo was insistant that I pay for the battery. There is no indicatation on the till slip that there's a 1 year guarantee period. I am logging a complaint with the National Consumer Commission.