NO FEED BACK AND NO SENSE OF URGENCY

SO WE ORDERED A FRIDGE FREEZER ONLINE ON THE 24/11/2017. IT IS THE 13/12/2017 I WAS LEFT ON HOLD FOR 15min AFTER HAVING MY CALL DROPPED 20 OR MORE TIMES.

NO E.T.A AS TO WHEN THIS WILL BE DELIVERED OR WHEN THEY WILL HAVE STOCK, AND TO TOP IT ALL THEY DON'T GIVE A DAMN OR HAVE ANY SENSE OF URGENCY ABOUT GETTING THE INFORMATION AND GETTING BACK TO THE CUSTOMER.

WE WILL NEVER BE PLACING ANOTHER ORDER WITH MAKRO I MEAN YOU DO THIS FOR CONVENIENCE YET THIS HAS BEEN A TERRIBLE EXPERIENCE!!!!