No delivery, unaccomodating

I ordered a fridge and dishwasher online from Makro. I specifically requested for the goods to be delivered on a wednesday which is 2 days aftwr ordering as we were out of town and on the wednesday someone would be there to open for them. Obviously nobody pitched. When I phoned the contact centre, they said that they could not arrange delivery on a date that suits me, instead I would get a message the morning I could expect delivery. Totally ridiculous after I explained that no one will be there for the 2 weeks. Complete joke. Even after spending R14000 at your store on a single purchase you still have no customer service.