PR
Princess R

1 reviews | Active since Mar 2022

09 Mar 2026, 21:15

No delivery , Poor service

If you thinking of purchasing anything at Makro online DO NOT even bother. I made an order online on the 27th February which was suppose to be delivered on the 6th March latest and till date the order had not been delivered , there is absolutely no communication from Makro or any update on what’s happening with my order. I sent a complaint email and I still haven’t received any assistance regarding the matter.

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Replies (3)
PR
Princess R's update12 Mar 2026, 01:42
Reviewer Update
I still have not received any feedback from this company MAKRO ,they keep saying my matter is being escalated to a different department and no one ever gets back to me. I would appreciate if I get my money back I want nothing to do with Makro .the worst service anyone could ever think of.
PR
Princess R's update12 Mar 2026, 22:03
Reviewer Update
I’ve been getting the same response from 4 different consultants at Makro. “ Hi Princess,

We will provide you with feedback as soon as the order has been cancelled.

We apologize for the delay and inconvenience caused.

Regards,
Makro social media team”.

This response is nothing but a script meant to keep clients quiet , how long does it take to cancel a single order ? I would never recommend Makro online , they are inconvenient.
PR
Princess R's update17 Mar 2026, 10:21
Reviewer Update
Another week again since the Makro social media team sent me their apology script and that they will confirm cancellation and still to date they have not communicated nor sent me my money back. I’m starting to think Makro online is a ****, people should never order anything on their online platform.