NM
Nelisiwe M
1 reviews | Active since Oct 2018
11 Mar 2019, 08:14
No delivery or communication
I bought a printer on the 16th of February 2019 it was supposed to be delivered on thee 22nd of February 2019. No delivery or communication. I follow up but no one gets back to me. I need that printer and they still have sales adverti*****ts for the same printer.
Do they have it in stock or what. I want my printer. I have paid.
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Replies (2)
Makro's replyOfficial
11 Mar 2019, 08:24Good day Nelisiwe
Thank you for writing to us.
I'm sorry that the delivery of your printer didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Thank you for writing to us.
I'm sorry that the delivery of your printer didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Makro's reply11 Mar 2019, 08:24
Official
Good day Nelisiwe
Thank you for writing to us.
I'm sorry that the delivery of your printer didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Thank you for writing to us.
I'm sorry that the delivery of your printer didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
NM
Nelisiwe M's updateReviewer Update
11 Mar 2019, 08:42Please provide me with a full report cause I've been calling but kept being told that you guys have to follow up with the supplier then I hear nothing else. In the meantime the same printer is still being sold online at a higher price.
Please get back with the full report and contact details of the supplier so that I can communicate with them from my side.
As a customer you should have informed me if there were any delays and nothing was done I had to do the follow ups on my own which have no success either.
NM
Nelisiwe M's update11 Mar 2019, 08:42
Reviewer Update
Please provide me with a full report cause I've been calling but kept being told that you guys have to follow up with the supplier then I hear nothing else. In the meantime the same printer is still being sold online at a higher price.
Please get back with the full report and contact details of the supplier so that I can communicate with them from my side.
As a customer you should have informed me if there were any delays and nothing was done I had to do the follow ups on my own which have no success either.