No delivery of order

On the 24th of June 2015 I ordered some wine online. Up till today the 4th of August 2015 I haven't receive my order. I had to follow up every time to find out what is going on. They took my money immediately but don't have the decency to phone me back to tell me what is the problem. I had to phone in to find out that they are out of stock on certain of the wine I ordered.<br> How long do I need to wait before they will have stock?? They did not even offered to replace the \out of stock items"with some other wine. When I phoned in today and demand that they refund me"