No delivery of an ordered product In over a month

Item: Makro
Rating: 1
Author: Angela D

I am still eating for a product I ordered last year and still have not received the product, call center agents never follow up no matter how many times I call always saying the product is available at another store but no transfers made.

Please can you source my product or refund my money. This has been an terribel experience so many follow ups and such a long delay and no follow up or consideration from Makro.

Helpful (0)

Replies (3)

Makro's replyOfficial

03 Jan 2019, 14:16

Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.

Regards
Makro Team

Makro's reply03 Jan 2019, 14:16

Official

Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.

Regards
Makro Team

Angela D's updateReviewer Update

09 Jan 2019, 13:00

I am heading for two months and no feedback, are you *****ing my money?

Angela D's update09 Jan 2019, 13:00

Reviewer Update

I am heading for two months and no feedback, are you *****ing my money?

Angela D's updateReviewer Update

09 Jan 2019, 17:21

I called the online support, as usual every couple consultant promises to resolve my issue and phone me back and they never do, this must be the 8th consultant I have spoken to.

Angela D's update09 Jan 2019, 17:21

Reviewer Update

I called the online support, as usual every couple consultant promises to resolve my issue and phone me back and they never do, this must be the 8th consultant I have spoken to.