RW
R W
1 reviews | Active since Jun 2018
26 Nov 2019, 11:11
No Delivery, no refund, no feedback and no service.
6 emails, 5 phone calls and 2 store visits, there is no service, still did not receive the item I ordered and paid for, no feedback, no refund, it's been 26 days and i am still waiting for my items.
They don't care, won't respond to reasonable questions, even this complaint is for naught. Just want to warn everyone else, DO NOT ORDER ONLINE.
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Replies (1)
Makro's replyOfficial
26 Nov 2019, 12:34Good day Rouxdolf,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Hellopeter Team
Makro's reply26 Nov 2019, 12:34
Official
Good day Rouxdolf,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Hellopeter Team