NM
Nicola M

1 reviews | Active since Aug 2011

07 Dec 2017, 11:25

No delivery, no feedback and no call centre answering

Its been two weeks now for my simple order to come through. I even ordered it the day before Black Friday. Marko have changed the status online for my product but I haven't gotten an SMS or anything to pick it up from the locker. I have sent a complaint online and have phoned the call centre many times and it just rings. I have no idea what is going on and I needed my order yesterday!

0
Replies (2)
Makro
Makro's reply07 Dec 2017, 14:50
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya

NM
Nicola M's update08 Dec 2017, 14:01
Reviewer Update
Hi. The delivery company phoned yesterday and the parcel was delivered first thing this morning. Very much appreciated!