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Patience M
1 reviews | Active since Nov 2011
29 Aug 2019, 07:20
No delivery for paid goods
I placed an order with Makro on the 13th of August 2019, today is the 29th and I still have not received my full order. 1 part of the order was a chest freezer and it was delivered withing the turnaround time. The other part of the order were freezer plastics and they are still not delivered. no explanation from Makro.
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Makro's replyOfficial
29 Aug 2019, 09:20Good day Patience,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will follow up with our stores management and request feedback in this regard.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will follow up with our stores management and request feedback in this regard.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply29 Aug 2019, 09:20
Official
Good day Patience,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will follow up with our stores management and request feedback in this regard.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will follow up with our stores management and request feedback in this regard.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team