KD
Kim D
1 reviews | Active since Apr 2013
09 Apr 2021, 11:28
No Delivery / Bad Service
I bought a washing machine online the 28th March and to date the item has not been delivered. When I call into the call center they say its with the courier. Well 7 days later I still have not had delivery. I would not recommend you use Marko online
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Makro's replyOfficial
09 Apr 2021, 16:19Good day Kim,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with the relevant store personnel and relay feedback urgent feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with the relevant store personnel and relay feedback urgent feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply09 Apr 2021, 16:19
Official
Good day Kim,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with the relevant store personnel and relay feedback urgent feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with the relevant store personnel and relay feedback urgent feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team