No delivery

Ordered wine online, informed that it will be a 2 part delivery. Expensive wine never arrived. 3 months of emails(8) to help line with out success. Got 2 responses saying matter has been escalated. Never ever had such bad service. Ordered online from Checkers, got a call saying saying out of stock and offered an alternative with a free bottle for the inconvenience. Guess where i will be buying in future Avoid Makro