JA
Jonathan A
1 reviews | Active since Mar 2026
14 Mar 2026, 15:15
No delivery and Makro then cancelled my order without ever trying to contact me. Still waiting for refund.
Would give a zero if I could. Ordered online. They said delivery would happen on a specific day. At the end of the scheduled day nothing had arrived so I went to the tracker. They claimed no delivery because my address was incorrect (when I checked my address was fine) and then decided to cancel my order and issue a refund. The refund is expected to be paid in two weeks. During this debacle not one attempt to communicate with me by cell phone or email. I had to call their customer services to find out. I would not recommend ever using their online service.
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Replies (2)JA
Jonathan A's updateReviewer Update
25 Mar 2026, 17:38You guys still don't get this do you? - stop sending glib replies that don't mean anything. why don't you do something constructive? I still don't have my refund so is it now up to me to chase you?
JA
Jonathan A's update25 Mar 2026, 17:38
Reviewer Update
You guys still don't get this do you? - stop sending glib replies that don't mean anything. why don't you do something constructive? I still don't have my refund so is it now up to me to chase you?
JA
Jonathan A's updateReviewer Update
25 Mar 2026, 17:41I was in error - I have now received the refund. Still an unpleasant experience.
JA
Jonathan A's update25 Mar 2026, 17:41
Reviewer Update
I was in error - I have now received the refund. Still an unpleasant experience.
