BA
Brigid A

1 reviews | Active since Dec 2022

10 Dec 2022, 17:02

No delivery and awful customer service

Placed an order online 1 December, with delivery promised by 7 Dec. Received an email to say it was packed and ready for delivery, then on the 7th I received an email that order is delayed due to high order volumes. I have had no update and cannot get hold of anyone. No reply to mails, messages and phone calls. Absolute terrible customer service and online experience. Will never shop there again.

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Replies (2)
BA
Brigid A's update11 Dec 2022, 12:06
Reviewer Update
Please confirm when I will receive feedback?
BA
Brigid A's update11 Dec 2022, 16:15
Reviewer Update
Another day with no delivery and no feedback, even after Makro promised an update!