1 reviews | Active since Nov 2017
No Delivery after full payment?!?!?!?!
Order placed online: 12/11/17
Notice given: 2-5 working days for delivery
Current status: As of now, no-one at Makro knows where our dishwasher is, and the outsourced delivery service (Barlow) doesn't have any record of our dishwasher being on their delivery manifesto.
Request: Please locate our dishwasher and get back to us with a delivery date
Your prices are great and in-store service is also great, but wow... Your online portal and overall service is PUTRID and ARCHAIC
If you do not revamp your online portal and interface, you will only stand to suffer in the future as more people move towards online purchases (just have a look at the Takealot website for an example that you can follow)
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya