KR
Kyle R
1 reviews | Active since Dec 2011
04 Dec 2019, 15:51
No delivery
Placed a black Friday order to be delivered in 2 - 5 working days (as the website said and so did my invoice). Its been 5 working days and I haven't received anything. I phoned tthe call centre where they told me black Friday orders will take 10 working days. That is false advertising! I needed the product in 5 days now have to wait 10 because of Makros incompetence. Ridiculous.
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Replies (2)0
Replies (2)
Makro's replyOfficial
05 Dec 2019, 11:59Good day Kyle,
Thank you for bringing this to our attention and we sincerely apologize for the experience.
We will send you an email for further assistance, and feedback will be provided within the next 48 working hours.
Hope you enjoy your day further.
Warm Regards,
Makro Hello Peter Team
Thank you for bringing this to our attention and we sincerely apologize for the experience.
We will send you an email for further assistance, and feedback will be provided within the next 48 working hours.
Hope you enjoy your day further.
Warm Regards,
Makro Hello Peter Team
Makro's reply05 Dec 2019, 11:59
Official
Good day Kyle,
Thank you for bringing this to our attention and we sincerely apologize for the experience.
We will send you an email for further assistance, and feedback will be provided within the next 48 working hours.
Hope you enjoy your day further.
Warm Regards,
Makro Hello Peter Team
Thank you for bringing this to our attention and we sincerely apologize for the experience.
We will send you an email for further assistance, and feedback will be provided within the next 48 working hours.
Hope you enjoy your day further.
Warm Regards,
Makro Hello Peter Team
KR
Kyle R's updateReviewer Update
11 Dec 2019, 12:36Still waiting for the deliver Makro. It's now outside the 10 working days period. I'd rather use a more reliable online service like Takealot.
KR
Kyle R's update11 Dec 2019, 12:36
Reviewer Update
Still waiting for the deliver Makro. It's now outside the 10 working days period. I'd rather use a more reliable online service like Takealot.