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evowarren E

1 reviews | Active since Dec 2016

12 Dec 2016, 15:16

No Customer Service no answering of there phones

<p>Useless company - Sent a playstation 3 in for repairs begin of Nov 2016</p> <p>I recieved it back with no *****s holding the playstions together and full of scrathes</p> <p>Now the senbt it back nad said it would take 3 days and they will delivery to me to say sorry</p> <p>Almost 3 weeks now with no feedback</p> <p>The worst service iv ever seen in a company - Do not buy electronics from maklro as they dont support there products</p>

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Replies (1)
Makro
Makro's reply15 Dec 2016, 13:26
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the PlayStation 3 purchase at our Strubens Valley store.

We are most grateful that you have taken the trouble to contact us, since without effort taken by consumers such as yourself, we would not become aware of the deviations in the quality of our products which we endeavor to maintain at all times. We trust that you will accept our sincere apologies for any inconvenience you may have suffered in this regard and continue to use our products with confidence.

I believe our Customer Service Manager has been in contact with you and all issues raised with us have been resolved.

Regards

Mmule Moropa